916 2nd St N, Fargo, ND 58102 (701) 388-1190 chris@roeszler.org

Chris Roeszler

Objective

To obtain a position that will allow me to use my skills to troubleshoot new and existing computer issues so I can continue to enhance my skills.

Experience

2008-Present

VMC

Fargo, ND

Dynamics GP Technical Support Specialist (Systems)

  Troubleshoot Install, Upgrade and General Systems issues

  Stream with Partners and Customers

  Research and test issues to provide accurate resolution options

  Take detailed case notes

  Assist fellow engineers

 

2008-2009

Volt/VMC

Fargo, ND

Dynamics GP Technical Support Specialist (Integration Manager)

  Troubleshoot Integration Manager issues

  Stream with Partners and Customers

  Use VKB, Product Studio to research support information

  Take detailed case notes

  Assist fellow engineers

2007-2008, 2011

Volt/VMC

Fargo, ND

Office Accounting Support Specialist

  Troubleshoot Install, Upgrade and General Systems issues

  Stream with Customers

  Use VKB, Product Studio to research support information

  Write Solution Objects

  Take detailed case notes

 

Information Technology Services (NDSU)

1996-1999

Fargo, ND

Student Consultant, Residence Hall Consultant (ResCon)

  Campus-wide computer support

  Create and maintain new Residence Hall Network (ResNet) website

  Administer Windows-based network for Architecture

Education

1996-1998

North Dakota State University

Fargo, ND

Computer Science

  In Progress

References

References are available on request.